Terms of Service

1. Definitions

• “OpBot,” “we,” “us,” or “our” refers to OpBot and its platform at opbot.io.
• “Service” means the OpBot web application, APIs, AI-powered funnel generation engine, CRM, email tools, booking system, and all related services.
• “Coach” or “you” means the individual or entity that creates an account on OpBot.
• “Operator” means a Coach who manages Subaccounts on behalf of other coaches under the Agency plan.
• “Subaccount” means a business account created and managed by an Operator for a third-party coach.
• “Lead” means a prospective client who submits information through a Coach’s funnel pages.
• “Funnel” means the set of public-facing pages (landing page, qualification form, booking calendar, thank-you page) generated and hosted by OpBot on behalf of a Coach.
• “AI-Generated Content” means any text, copy, questions, email sequences, or other content produced by OpBot’s artificial intelligence engine.
• “Usage Credits” means prepaid credits purchased by the Coach that are consumed when performing billable actions on the platform.

2. Acceptance of Terms

By creating an account, accessing, or using any part of the Service, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and our Data Processing Agreement. If you do not agree to all of these terms, do not use the Service. If you are accepting on behalf of an organization, you represent that you have the authority to bind that organization.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement. You represent that you operate a legitimate coaching, consulting, or professional-services business. OpBot is not intended for consumers, minors, or any person who does not meet these requirements.

4. Account Types

OpBot supports three account tiers:

• Solo Coach — An individual coach who owns a single business account and uses OpBot to generate and manage their own funnels, leads, and bookings.
• Operator (Agency) — A coach or agency that creates and manages Subaccounts on behalf of other coaches. Operators are responsible for compliance of all Subaccounts they manage.
• Subaccount Coach — A coach who is invited by an Operator and whose account is provisioned and managed under the Operator’s Agency plan. Subaccount coaches are bound by these Terms independently.

You are responsible for all activity under your account. Keep your credentials confidential and notify us immediately at support@opbot.io if you suspect unauthorized access.

5. Subscription Plans & Pricing

OpBot offers the following subscription plans:

• Agency Plan — $297/month. Includes 1 coach subaccount free, up to 10 funnels, and $30/month of usage credits covering AI edits, emails, and SMS. Additional coach subaccounts are $97/month each.

All prices are in US dollars and are exclusive of applicable taxes. We reserve the right to change pricing with 30 days’ advance email notice. Price changes do not apply retroactively to the current billing cycle.

6. Payment Terms

All payments are processed through Stripe. By subscribing, you authorize Stripe to charge your payment method on a recurring monthly basis. You are responsible for keeping your payment information current. If a payment fails, we will attempt to retry the charge. If payment remains outstanding for more than 7 days, we may suspend your account until the balance is resolved. Reactivation after suspension may require payment of all outstanding amounts.

7. Cancellation & Refunds

You may cancel your subscription at any time through the Stripe billing portal accessible from your Settings page. Upon cancellation:

• Your access continues through the end of the current billing period.
• No partial-month refunds are issued.
• Published funnels remain accessible to the public through the end of the billing period, after which they are taken offline.
• You may request an export of your data by contacting support@opbot.io before the billing period ends.

The $1 trial fee is non-refundable. If you believe you were charged in error, contact support@opbot.io within 30 days of the charge.

8. Usage Credits

Certain actions on OpBot (such as funnel generation, content regeneration, and bulk email sending) consume usage credits. Credits are deducted on a first-in, first-out (FIFO) basis from your purchased credit balance. Key details:

• Credits are non-refundable and non-transferable.
• Unused credits do not expire while your subscription is active.
• Upon account cancellation or termination, any remaining credits are forfeited.
• Credit costs are published in-app (e.g., funnel generation: $2.00, content regeneration: $0.50).
• We reserve the right to adjust credit costs with 30 days’ notice.

9. AI-Generated Content

OpBot uses artificial intelligence (powered by Anthropic’s Claude API) to generate funnel landing-page copy, VSL scripts, qualification form questions, email sequences, and other content. By using these features, you acknowledge and agree that:

• All AI-Generated Content is provided “as-is” without warranty of accuracy, completeness, or fitness for any purpose.
• You are solely responsible for reviewing, editing, and approving all AI-Generated Content before publishing or distributing it.
• OpBot does not guarantee that AI-Generated Content is free from errors, biases, factual inaccuracies, or legal issues.
• Under current US Copyright Office guidance (2025), purely AI-generated text may not qualify for copyright protection. You accept this risk. Any human-authored modifications you make may be independently copyrightable.
• OpBot is not liable for any claims, losses, or damages arising from your use or publication of AI-Generated Content, including but not limited to defamation, false advertising, intellectual property infringement, or regulatory violations.
• You must not represent AI-Generated Content as the professional advice of a licensed attorney, physician, financial advisor, or other regulated professional.

10. Funnel Pages & Public URLs

Published funnels are hosted at opbot.io/c/[your-slug]/[funnel-slug]. You acknowledge that:

• OpBot provides the hosting infrastructure but does not endorse or review the content of your funnel pages.
• You are responsible for all content displayed on your funnel pages, whether AI-generated or manually authored.
• Public funnel pages are indexed by search engines by default. You may take a funnel offline at any time by toggling the publish setting.
• We reserve the right to remove or disable any funnel page that violates these Terms or applicable law.
• Custom domains are not currently supported. Funnels are served exclusively under the opbot.io domain.

11. Lead Data Responsibilities

When leads submit personal information through your funnel pages, you are the Data Controller and OpBot acts as the Data Processor under applicable data protection law. This means:

• You must have a lawful basis for collecting and processing lead data (e.g., consent, legitimate interest).
• You must maintain an up-to-date privacy policy that is accessible to your leads and accurately describes how their data is collected, used, and shared.
• You are responsible for responding to data subject access requests (DSARs) from your leads. OpBot will provide reasonable assistance as described in our DPA.
• OpBot processes lead data only on your documented instructions as expressed through the platform’s features (form collection, CRM, booking, email sending, analytics).
• You may request an export or deletion of lead data at any time by contacting support@opbot.io.

12. Email Marketing Compliance

OpBot provides tools for sending automated email sequences and broadcast emails to your leads. You are solely responsible for complying with applicable email marketing laws, including:

• CAN-SPAM Act (US) — All commercial emails must include a valid physical postal address, clear identification of the sender, and a functioning unsubscribe mechanism. OpBot includes an automatic unsubscribe link in all emails sent through the platform.
• GDPR (EU/EEA) — You must obtain appropriate consent before sending marketing emails to EU/EEA residents. OpBot’s qualification forms can be configured to capture consent.
• CASL (Canada) — Express or implied consent is required before sending commercial electronic messages to Canadian recipients.

OpBot honors unsubscribe requests automatically. Leads who unsubscribe are excluded from all future email sequences and broadcasts. You must not re-add unsubscribed leads to mailing lists or circumvent the unsubscribe mechanism.

13. SMS Messaging Services

13.1 Overview. OpBot provides SMS messaging capabilities that allow Coaches and Operators to send text messages to their Leads and contacts through the Platform.

13.2 Your Responsibilities. By using SMS features, you agree to:

• Comply with all applicable laws including the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and all carrier requirements.
• Obtain prior express written consent from each recipient before sending marketing text messages.
• Maintain records of consent for each recipient.
• Honor all opt-out requests immediately.
• Not send messages outside of 8:00 AM to 9:00 PM in the recipient’s local time zone.
• Not send prohibited content (including but not limited to content related to sex, hate, alcohol, firearms, or tobacco without proper age-gating).
• Complete A2P 10DLC registration through our platform before sending any SMS messages.
• Provide accurate business information for carrier registration.
• Not use SMS features for spam, phishing, or any deceptive purpose.

13.3 Consent Requirements. You must collect consent that includes:

• Clear disclosure that the recipient is agreeing to receive text messages from your business.
• The types and frequency of messages they will receive.
• Disclosure that “Message and data rates may apply.”
• Instructions on how to opt out (e.g., “Reply STOP to unsubscribe”).
• Consent must be obtained through an unchecked checkbox or explicit keyword opt-in — pre-checked boxes are prohibited.

13.4 Opt-Out Compliance. OpBot automatically processes STOP, QUIT, END, CANCEL, and UNSUBSCRIBE keywords. You must not send further messages to any recipient who has opted out. You may send one confirmation message within 5 minutes of the opt-out request.

13.5 Liability. YOU ARE SOLELY RESPONSIBLE for ensuring your SMS campaigns comply with all applicable laws and regulations. OpBot provides compliance tools (opt-out handling, quiet hours enforcement, consent tracking) but does not guarantee legal compliance. You agree to indemnify OpBot against any claims, fines, or penalties arising from your SMS messaging activities.

13.6 A2P Registration. You acknowledge that A2P 10DLC registration is mandatory for sending SMS to US recipients. Registration fees are non-refundable. OpBot is not responsible for registration rejections or delays by The Campaign Registry (TCR) or mobile carriers.

13.7 SMS Pricing. SMS messages are metered and billed according to your subscription plan. Overage charges apply when monthly included SMS are exceeded, deducted from your usage credits at the rates displayed in your billing dashboard.

13.8 Message Content. You are solely responsible for the content of all SMS messages sent through OpBot. OpBot reserves the right to suspend SMS capabilities if we reasonably believe messages violate these Terms, applicable law, or carrier policies.

14. Whitelabel & Operator Terms

Operators on the Agency plan may customize certain visual elements (logos, business name) for their Subaccounts. By using whitelabel features, you agree that:

• You receive a limited, non-exclusive, revocable license to rebrand the visual presentation of the OpBot dashboard for your Subaccount coaches.
• You must not represent yourself as the developer, creator, or owner of the OpBot platform. The underlying technology, features, and intellectual property remain the property of OpBot
• You are responsible for all Subaccounts you create and manage, including their compliance with these Terms, applicable laws, and data protection regulations.
• If a Subaccount violates these Terms, we may suspend or terminate both the Subaccount and your Operator account.
• Subaccount billing is your responsibility. You are liable for all Subaccount subscription fees regardless of whether you collect payment from your Subaccount coaches.

15. DMCA & Takedown Procedure

OpBot respects intellectual property rights and responds to valid takedown notices under the Digital Millennium Copyright Act (DMCA). If you believe content hosted on OpBot infringes your copyright, submit a written notice to support@opbot.io containing:

• Identification of the copyrighted work you claim is infringed.
• Identification of the infringing material and its location on OpBot (URL).
• Your contact information (name, address, email, phone).
• A statement that you have a good-faith belief the use is not authorized by the copyright owner.
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner.
• Your physical or electronic signature.

Upon receiving a valid notice, we will remove or disable access to the material and notify the account holder. Repeat infringers may have their accounts terminated.

16. Acceptable Use

You agree to use OpBot only for lawful purposes. You must not:

• Promote illegal products, services, or activities.
• Make misleading health, income, earnings, or lifestyle claims that violate FTC guidelines or equivalent regulations.
• Upload or distribute malware, viruses, or other harmful code.
• Attempt to gain unauthorized access to OpBot systems, other user accounts, or data.
• Scrape, crawl, or systematically download data from the platform.
• Resell, sublicense, or redistribute access to the OpBot platform except as expressly permitted by the Agency/Operator model.
• Use the platform to send unsolicited bulk email (spam).
• Impersonate another person or entity.
• Use the platform in a manner that could damage, disable, overburden, or impair OpBot’s infrastructure.

We reserve the right to investigate and take appropriate action, including suspending or terminating accounts, for violations of this section.

17. Prohibited Content

You must not create funnels, upload content, or use OpBot to promote:

• Adult or sexually explicit material.
• Hate speech, harassment, or content promoting violence or discrimination.
• Illegal drugs, controlled substances, or paraphernalia (except where legal and properly licensed).
• Weapons, ammunition, or explosives.
• Multi-level marketing schemes or pyramid schemes.
• Content that infringes third-party intellectual property rights.
• Deceptive “get-rich-quick” schemes or fraudulent investment opportunities.
• Content targeting or exploiting minors.

OpBot may, but is not obligated to, monitor content on the platform. We reserve the right to remove content that violates these Terms at our sole discretion.

18. Third-Party Services

OpBot integrates with and relies on the following third-party services:

• Stripe — Payment processing. Subject to Stripe’s Terms of Service.
• Anthropic — AI content generation (Claude API). Subject to Anthropic’s Acceptable Use Policy.
• Resend — Transactional and marketing email delivery.
• Twilio — SMS message delivery, phone number provisioning, and A2P compliance registration. Subject to Twilio’s Terms of Service.
• Supabase — Database, authentication, and file storage.
• Vercel — Application hosting and edge network.

OpBot is not responsible for the availability, performance, or policies of third-party services. Your use of the Service constitutes agreement to be bound by the terms of these third-party providers to the extent applicable.

19. Intellectual Property

OpBot’s IP: The OpBot platform, including its software, design, algorithms, documentation, trademarks, and all related intellectual property, is owned by OpBot These Terms do not grant you any rights to use OpBot’s trademarks, trade names, or logos except as expressly authorized under the whitelabel provisions.

Your Content: You retain ownership of content you create on OpBot, including text you author, images you upload, and lead data you collect. You grant OpBot a worldwide, non-exclusive, royalty-free license to host, store, display, and transmit your content solely for the purpose of providing the Service. This license terminates when you delete your content or close your account (subject to reasonable backup retention periods).

20. Feedback

If you provide suggestions, ideas, or other feedback about the Service (“Feedback”), you grant OpBot an irrevocable, perpetual, worldwide, royalty-free license to use, modify, and incorporate that Feedback into the Service without obligation or compensation to you.

21. Beta Features

We may offer features labeled as “beta,” “preview,” or “experimental.” Beta features are provided as-is, may contain bugs, and may be modified or discontinued at any time without notice. Beta features are not covered by any SLA or uptime guarantee. Your use of beta features is at your own risk.

22. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance, deploy updates, or experience downtime due to circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance. OpBot is not liable for any loss or damage resulting from service interruptions.

23. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. OPBOT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. OPBOT MAKES NO WARRANTY REGARDING THE QUALITY, ACCURACY, OR RELIABILITY OF ANY AI-GENERATED CONTENT, DATA, OR RESULTS OBTAINED THROUGH THE SERVICE.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPBOT’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO OPBOT DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL OPBOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, REVENUE, OR GOODWILL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF OPBOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

25. Indemnification

You agree to indemnify, defend, and hold harmless OpBot, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Service or any content you create, publish, or distribute through the platform.
• Your violation of these Terms or any applicable law or regulation.
• Your collection, processing, or handling of lead data.
• Claims by third parties (including your leads) related to your funnel pages or marketing practices.
• Your use or publication of AI-Generated Content.

26. Binding Arbitration & Class Action Waiver

Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, or at your election, by videoconference. The arbitrator’s decision shall be final and binding. Judgment upon the award may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive the right to participate in a class action lawsuit or class-wide arbitration against OpBot. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction for claims related to intellectual property infringement or unauthorized access to the Service.

27. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. To the extent that litigation is permissible (see arbitration clause above), you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

28. Termination

By you: You may cancel your subscription at any time through the Stripe billing portal accessible from your Settings page. To close your account entirely, contact support@opbot.io. Cancellation takes effect at the end of the current billing period.

By OpBot: We may suspend or terminate your account immediately and without prior notice if you violate these Terms, engage in fraudulent activity, or if we are required to do so by law. We may also terminate accounts that have been inactive for more than 12 months.

Effect of Termination: Upon termination, your right to use the Service ceases immediately (or at the end of the billing period for voluntary cancellations). We will retain your data for 30 days after account closure to allow data export. After 30 days, your data will be permanently deleted from production systems. Backups containing your data will be purged within 90 days. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, Arbitration, and Governing Law) will survive.

29. Force Majeure

OpBot shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet outages, or failures of third-party service providers.

30. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

31. Entire Agreement

These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and OpBot with respect to the Service. These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and OpBot regarding the Service.

32. Electronic Communications Consent

By creating an account, you consent to receive electronic communications from OpBot, including service announcements, administrative messages, billing notifications, and updates to these Terms. These communications are part of your relationship with OpBot and you may not opt out of them while you have an active account. Marketing communications are optional and include an unsubscribe mechanism.

33. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated by email at least 30 days before they take effect. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Service after the 30-day notice period constitutes acceptance of the updated Terms. If you do not agree to the changes, you must cancel your account before the effective date.

34. Assignment

OpBot may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, with notice to you. You may not assign or transfer your rights or obligations under these Terms without OpBot’s prior written consent.

35. Waiver

The failure of OpBot to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by OpBot.

36. No Third-Party Beneficiaries

These Terms are between you and OpBot. Nothing in these Terms is intended to, nor shall it, create any third-party beneficiary rights for any person or entity not a party to these Terms.